Enchanting softness
Silk has an unparalleled softness that instantly envelops you in luxury and elegance, clinging pleasantly to your skin, giving you a unique feeling of cosiness.
Silk Scarf is an epitome of timeless elegance, offering a luxurious style statement that complements any ensemble with grace and sophistication.
The Dreams collection brings whimsical, fairytale-inspired designs to life with soft, ethereal motifs. Ideal for those looking to infuse their style with a dreamy, enchanting essence.
A luxurious silk scarf, packaged in an elegant gift box – a classy, unique, and sophisticated gift for yourself or a loved one.
Free Shipping: On orders above €75.
Money-Back Guarantee: 30 days to exchange or return.
Confidence with Every Purchase: Shop knowing you're making a quality investment.
We strive to ensure that your luxury accessories reach you swiftly and securely, no matter where you are in the world.
DOMESTIC SHIPPING
Please note, international orders may be subject to import duties and taxes, which are the responsibility of the customer.
TRACKING YOUR ORDER
Once your order is dispatched, you’ll receive a tracking number via email. Track your package’s journey easily on our website.
SPECIAL REQUESTS
For special shipping requests or expedited delivery, please contact our customer service team at: info@donum-silk.com
Thank you for choosing DONUM.SILK. We look forward to adorning your wardrobe with our exclusive accessories.
Your satisfaction is paramount to us. If you’re not completely in love with your purchase, we’re here to make it right.
RETURN POLICY
EXCHANGE POLICY
HOW TO RETURN OR EXCHANGE
UAB Dropstone
Kalvarijų str. 125a, 08221
Vilnius, Lithuania
+370 664 07123
Note: Return shipping costs are the responsibility of the customer.
PROCESSING TIME
Refunds or exchanges are typically processed within 10 business days after we receive the item.
QUESTIONS?
If you have any questions or need assistance with your return or exchange, please don’t hesitate to contact us at info@donum-silk.com.
PRODUCT INFORMATION
Q: What materials are used in your products?
A: Our fashion accessories are crafted from the highest quality silk and cashmere, ensuring both luxury and durability.
Q: Do you offer different styles and colors?
A: Yes, we offer a variety of styles and colors to suit different tastes. Please browse our product category pages for the full range.
ORDERING AND SHIPPING
Q: How do I place an order?
A: Simply choose your desired items, add them to the cart, and proceed to checkout where you can enter your shipping and payment details.
Q: Can I modify or cancel my order after placing it?
A: You can modify or cancel your order within a specified timeframe by contacting our customer service.
Q: How long does delivery take?
A: Delivery times vary but typically take 5-8 business days after processing. International shipping times may vary.
Q: Do you offer international shipping?
A: Yes, we ship worldwide. Please note that shipping costs and times will vary based on location.
PAYMENTS AND PRICING
Q: What payment methods do you accept?
A: We accept various payment methods, including credit/debit cards, PayPal, and others.
Q: Are taxes and duties included in the price?
A: Taxes are included in the price, but duties for international orders are not and must be paid upon receipt.
RETURNS & EXCHANGES
Q: What is your return policy?
A: We accept returns within 30 days of purchase, provided the items are unused and in their original condition.
Q: How can I make a return or exchange?
A: Contact our customer service for a return authorization and instructions on how to send your items back.
PRODUCT CARE
Q: How should I care for my silk and cashmere accessories?
A: We recommend gentle hand-washing and air-drying. Specific care instructions are provided with each product.
CUSTOMER SERVICE
Q: How can I contact customer support?
A: You can reach us via email at info@donum-silk.com or by phone at +370 664 07123 during business hours.
ADDITIONAL SERVICES
Q: Do you offer gift wrapping?
A: Yes, each piece is elegantly packed in a luxury gift box with a drop of fragrance for a special experience from the first touch.
Silk has an unparalleled softness that instantly envelops you in luxury and elegance, clinging pleasantly to your skin, giving you a unique feeling of cosiness.
Silk adapts perfectly to body temperature, helping to keep you cool in summer and warm in winter, giving you unrivalled comfort all year round.
Natural silk reduces the risk of allergies and ensures long-lasting comfort and is the perfect choice for people with sensitive skin, so you can feel comfortable and safe.
Silk is characterised by its strength and resistance to wear. It is a timeless fashion accent that retains its value, beauty and elegance for many years.
Medium silk scarf - Blossom NO.32
Medium silk scarf - Moiselle NO.85
Medium silk scarf - The Kiss
Small silk scarf - Moiselle NO.01
Medium silk scarf - Starry Night Over the Rhone
Medium silk scarf - The Scream
Pure cashmere scarf NO.64
Medium silk scarf - Friendship
Avoid contact with sharp objects or accessories that could damage the silk fabric.
Pair it with casual and formal wear for an elegant and sophisticated look.
Hand wash with a mild detergent. Do not use chemicals. Iron at low temperature.
Before wearing, let the perfume and cosmetics soak into the skin to avoid staining the silk.